Introduction
At Ceytech Innovations (Pvt) Ltd. ("Ceytech Innovations," "we," "us," or "our"), we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access or use our services.
Information We Collect
We may collect various types of information, including personal data, from and about users of our website and services:
Personal Information You Provide to Us:
- Contact Information: Name, email address, phone number, company name, job title, and mailing address when you fill out forms, request a consultation, subscribe to newsletters, or contact us directly.
- Communication Content: Any information you provide in your communications with us, such as inquiries, feedback, or support requests.
- Application-Specific Data: If we develop custom applications for you, we may, with your explicit consent, access or process data relevant to the application's functionality. This will always be clearly outlined in our service agreements.
Information Collected Automatically (Usage Data):
- Log Data: Information that your browser automatically sends whenever you visit our website, including your IP address, browser type, operating system, referring/exit pages, and the date/time of your visit.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our website and hold certain information. Cookies help us understand website usage, remember your preferences, and improve your browsing experience.
- Device Information: Information about the device you use to access our services, including hardware model, operating system version, unique device identifiers, and mobile network information.
How We Use Your Information
We use the information we collect for various purposes, including:
- To Provide and Maintain Our Services: To operate, deliver, and improve the services you request, including custom software development, web & mobile app development, AI & data analytics, cloud & DevOps solutions, and game development.
- To Communicate with You: To respond to your inquiries, provide customer support, send administrative notifications, and deliver updates about our services or promotions that may be of interest to you.
- To Personalize Your Experience: To tailor our website content and service offerings to your preferences and needs.
- For Analytics and Improvement: To understand how users interact with our website and services, analyze trends, track user movements, and gather demographic information to enhance our offerings.
- For Marketing and Promotion: To send you marketing communications about our services, special offers, or other information we think you might find valuable, in accordance with your communication preferences.
- For Security and Fraud Prevention: To protect our website and services from unauthorized access, fraud, and other malicious activities.
- To Comply with Legal Obligations: To meet our legal, regulatory, and compliance requirements.
Disclosure of Your Information
We may share your information in the following circumstances:
- With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as website hosting, data analysis, payment processing, marketing assistance, and customer service. These parties are obligated to maintain the confidentiality and security of your information.
- For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
- With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
- Aggregated or Anonymized Data: We may share aggregated or de-identified information that cannot reasonably be used to identify you, with third parties for various purposes, including analytics, research, and marketing.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Rights
Depending on your location and applicable data protection laws, you may have certain rights regarding your personal information, including:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete personal data.
- Right to Erasure (Right to be Forgotten): Request the deletion of your personal data under certain conditions.
- Right to Restrict Processing: Request that we limit the way we use your personal data.
- Right to Data Portability: Request that we transfer your personal data to another organization, or directly to you, under certain conditions.
- Right to Object: Object to our processing of your personal data under certain conditions.
- Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.
Third-Party Links
Our website may contain links to other websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We strongly advise you to review the Privacy Policy of every site you visit.
Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
